Log-In / Registering FAQ

Please see below FAQ to help with online accounts on the new website.

Am I automatically registered on the new site?

Unfortunately, not; whilst we have copied recent customer records across, we are unable to see or copy passwords. You will therefore still need to create an account, (or you can check out as a guest). If your details are already on the site, you will simply just need to validate your email and create a new password.

Creating an account is quick and easy, simply click the person icon top right, or use the customer account link in the top menu. If you create an account and we already have your details, they will be automatically linked.

 

Customer Account Menus

 

Benefits of having an account

  • View current order status

  • View previous order history

  • Save multiple shipping addresses and autofill details at checkout

  • Check and maintain your details.

 

 NB: If you don’t want to set-up an account, you can still checkout as normal but without the above benefits.