Shipping Advice

Sending films into HARMAN Lab in UK
We use Royal Mail Tracked 48 service to send films into the lab. Sending films to us is Free for UK customers. Royal Mail can collect from your house and will even provide a label if you don't have a printer.

You can also take to any post office and they will print a label for you.

To use our portal place your order first and then use the Portal to arrange postage.

***Please use a sturdy envelope or small box to send in your films***


Sending films into HARMAN Lab from Overseas

If you are shipping from overseas, you cannot use the Tracked returns service.
The address for overseas shipping is shown below.

HARMAN Lab
HARMAN technology Ltd
Ilford way
Mobberley
Cheshire
WA16 7JL, UK

***Please use a sturdy envelope or small box to send in your films***


Return Shipping Times

UK
Royal Mail 48 is normally 2 days.
Courier (Parcel Force) is normally next day, although Northern Ireland and some remoter Scottish regions can expect a longer service.

EUROPE
Mainland Europe - All parcels delivered Royal Mail Airmail unless otherwise requested. Delivery times are largely dependent on the performance of local postal services, typically we expect delivery in 5-10 working days, although it is impossible to guarantee this without using a dedicated courier service. (available on request)

REST OF WORLD
Shipping outside of Europe is delivered Royal Mail Airmail unless otherwise requested. Dedicated couriers can be arranged. Typically 5-10 day delivery times although this can vary significantly subject to the efficiency of local postal systems.

IMPORT & DUTY
Please note: If ordering from outside UK you may be liable for import Tax and Duty.

GENERAL TIPS
We would advise using a strong secure envelope to send in your films, either padded or heavy plastic type. DO NOT post films in regular envelopes they are easily torn and your precious films may be lost. Films should be shipped in tubs where possible, an address label on the tub is also a good idea. CD’s or Memory cards should be sent in suitable card sleeve to prevent damage. Negatives should be shipped with protective card top and bottom and marked "FRAGILE - DO NOT BEND"

Important note on 120 roll film shipping
120 films are vulnerable to becoming unwrapped or the wrapper becoming loose. This will almost always result in the film partially fogging. It is therefore recommended to use an elastic band or masking tape to secure the wrapper properly prior to shipping.